Customer Care Automobiles

It is our Endeavor to provide top quality services to our valued customers to their entire requirement and satisfaction, through our After Sales Network across Pakistan.

Our Dealers’ workshops with skilled manpower to serve in all major cities are equipped with state of the art latest technology, tools & equipment's and technical manpower to handle conventional and Electronic Fuel Injection (EFI) system.

Also we have some very important tips and public alerts for our esteemed customers. View here

24/7 CUSTOMER RELATIONS CENTRE
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Smart Diagnostic Tester

Our well trained dealer's technical staff use Smart Diagnostic Tool (SDT) on EFI vehicles for: Tuning and performance evaluation. Diagnosis related to Engine. Transmission & other problems.

Workshops are equipped with Latest wheel balancing equipment & trained manpower for serving you better. Wheel balancing is important for vehicle stability. It eliminates vibrations, steering, wobbling and maintains driving comforts. 

Modern electronic wheel alignment machines are available using laser beam for accurate alignment. Wheel alignment is necessary for every vehicle as it stabilizes the driving, minimize fuel consumption & prolongs tires life.

Latest Enviornment friendly A/c Equipment with Gas recycling facility. 

For checking percentage of carbon monoxide in exhausted gas and setting the engine for healthy enviornment and better performance of vehicle with fuel efficiency.

Modern Body Shop equipment & Paint Booth for durable quality finish.

Modern body equipment working on scientific principals for accurate alignment.

Washing and service facility with advance washing equipments ensuring High quality wash with safety of hightech electronic system. 

Free Service

First Free Service

First free service is due at 1000 Km or 1.5 months. However, this facility can be availed upto 1500 Km or 3 months whichever comes first.
The First Free Service includes items as recommended in maintenance schedule.

Second Free Service

Second Free Service is due at 5,000 Km or 3 months. However, this facility can be availed upto 6 Months (not exceeding 5,000 Km).
The Second Free Service includes Free Inspection and Labor free service as recommended in maintenance schedule.
The vehicle maintained by Suzuki Authorized Dealers at 1,000 Km is eligible to avail 5,000 Km inspection and Labor Free Service.

Pak Suzuki offers Warranty for all its products from the date of invoice as per following.

MODEL TIME OR DISTANCE LIMIT
  • APV
  • Mega Carry
  • WagonR*
  • Swift*
  • Ravi*
  • Bolan* / Cargo Van
  • 2 Years OR
  • 40,000 km
  • (whichever comes first)
  • *3rd & 4th Year Extended warranty applicable on these models which can be purchased within 20,000 Kms or Within 1 Year Period
  • Vitara
  • Ciaz
  • Jimny
  • Cultus**
  • Alto**
  • 3 Years OR
  • 60,000 km
  • (whichever comes first)
Free Service

First Free Service

First free service is due at 1000 Km or 1.5 months. However, this facility can be availed upto 1500 Km or 3 months whichever comes first.
The First Free Service includes items as recommended in maintenance schedule.

Second Free Service

Second Free Service is due at 5,000 Km or 3 months. However, this facility can be availed upto 6 Months (not exceeding 5,000 Km).
The Second Free Service includes Free Inspection and Labor free service as recommended in maintenance schedule.
The vehicle maintained by Suzuki Authorized Dealers at 1,000 Km is eligible to avail 5,000 Km inspection and Labor Free Service.

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